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Privacy Policy

Last updated: June 5, 2026

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, applications, and services (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you provide directly to us, including:

  • account information, such as your name, email address, and password;
  • profile information, such as your native language, target language, and learning goals;
  • user-generated content, such as text inputs, answers, messages, and uploaded content;
  • voice recordings and speech inputs when you use speaking-related features;
  • learning progress and performance data;
  • subscription and transaction records; and
  • communications you send to us, including support requests.

1.2 Information Collected Automatically

We may automatically collect certain information when you access or use the Service, including:

  • device information, such as your IP address, browser type, and operating system;
  • usage data, such as pages viewed, features used, and timestamps;
  • interaction data relating to your use of AI-powered features; and
  • information collected through cookies and similar tracking technologies.

1.3 Information from Third Parties

If you sign in through a third-party provider, such as Apple or Google, we may receive certain basic profile information from that provider, subject to your account settings and the provider’s policies.

2. How We Use Your Information

We may use your personal information to:

  • provide, operate, maintain, and improve the Service;
  • deliver AI-generated language lessons and related features;
  • personalize your learning experience;
  • process subscriptions, purchases, and payments;
  • provide customer support;
  • monitor security, detect fraud, and prevent misuse of the Service; and
  • comply with legal obligations and enforce our policies and terms.

3. AI Services and Automated Processing

We use artificial intelligence services provided by Microsoft Azure OpenAI Service to support certain features of the Service.

  • course generation;
  • conversation simulation;
  • pronunciation analysis; and
  • adaptive lesson difficulty adjustment.

3.1 Data Shared for AI Processing

When you use AI-powered features, we may transmit information necessary to provide those features, including:

  • text inputs and responses;
  • voice recordings or transcriptions;
  • learning context, such as language, level, and exercise type;
  • session-based interaction history; and
  • technical metadata required for processing.

We do not intentionally share the following with AI providers for these features unless necessary for a specific transaction or legally required:

  • passwords;
  • full payment card details;
  • government identification numbers; or
  • sensitive financial information.

Data transmitted for AI processing is sent using encrypted connections.

3.2 Purpose of AI Data Processing

We use AI processing solely to:

  • generate personalized lessons;
  • simulate interactive conversations;
  • improve response relevance within the Service; and
  • adapt lesson difficulty and learning flow.

We do not sell your AI interaction data.

3.3 AI Content Disclaimer

AI-generated content is automatically generated and may contain errors, inaccuracies, or incomplete information. AI outputs are provided for educational purposes only and should not be relied upon as legal, financial, medical, or other professional advice.

4. Your Rights

Depending on your location and applicable law, you may have the right to:

  • access the personal data we hold about you;
  • correct inaccurate or incomplete personal data;
  • request deletion of your personal data; and
  • withdraw consent where processing is based on consent, including consent related to certain AI-powered features.

To exercise your rights, please contact us at [email protected].

5. AI Consent and Control

Use of AI-powered features is voluntary. By using those features, you understand and agree that your inputs may be processed through Microsoft Azure OpenAI Service to provide content generation and related functionality.

You may choose to:

  • avoid using AI-powered features;
  • request deletion of certain AI interaction history, where applicable; and
  • withdraw consent at any time where processing is based on consent.

Please note that withdrawing consent or disabling certain AI-powered features may limit the functionality of the Service.

6. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • provide and maintain the Service;
  • preserve learning history and user preferences;
  • comply with legal obligations;
  • resolve disputes; and
  • enforce our agreements.

You may request deletion of your data earlier, subject to legal or operational retention requirements.

7. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than the country where you reside, including the United States. This may include transfers related to our hosting, service providers, and AI processing infrastructure.

Where required by applicable law, we implement appropriate safeguards for international data transfers, which may include:

  • Standard Contractual Clauses (SCCs);
  • contractual protections; and
  • appropriate technical and organizational security measures.

8. Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information, including:

  • encryption in transit;
  • access controls;
  • secure cloud infrastructure; and
  • monitoring for unauthorized access and misuse.

However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental consent where required by applicable law. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it promptly.

10. Acceptable Use of AI Features

You may not use AI-powered features to:

  • generate unlawful content;
  • create harmful, abusive, or fraudulent material;
  • attempt to reverse engineer, probe, or misuse the AI systems; or
  • infringe the intellectual property or other rights of others.

We may suspend or terminate accounts that violate these rules or otherwise misuse the Service.

11. Cookies and Tracking Technologies

We use cookies and similar technologies for purposes such as:

  • essential functionality;
  • performance and analytics;
  • personalization; and
  • security and fraud prevention.

You can manage cookies through your browser settings. Where required by applicable law, we will request your consent before using non-essential cookies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we do, we will post the updated version on our website and revise the “Last updated” date above. Your continued use of the Service after the updated Privacy Policy becomes effective constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email at [email protected].